SMS Compliance Explained
SMS compliance is about proving that customers gave permission, explaining what they will receive, and making it easy for them to stop messages.
SMS Compliance Explained
Opt-in basics
A strong opt-in flow identifies the business, explains the message purpose, sets expectations about frequency, and includes required disclosures such as message and data rates where appropriate.
STOP and HELP
Marketing messages should make it easy for subscribers to opt out. STOP and HELP language helps customers control the relationship and reduces complaint risk.
A2P 10DLC planning
In the United States, business texting over 10DLC often requires brand and campaign registration. Businesses should prepare accurate use cases, sample messages, opt-in language, and privacy policy links.
Legal note
This page is educational only and is not legal advice. Businesses should confirm legal and carrier requirements with qualified counsel or their messaging provider.
Related SMS Marketing Resources
Plan and Send Better SMS Campaigns
Use TextBlast to manage contacts, opt-ins, SMS campaigns, WhatsApp messaging, email marketing, and follow-up workflows from one platform.
Start Free Trial